Toll Free : 1-800-662-2275

Existing Hotel Customers

If you’re currently using our hotel newspaper or magazine delivery services and have a question or need to make a change to your order, simply login to your account or contact our team directly at hotels@mitchellsNY.com. At Mitchell’sNY, our commitment to customer care has been the core of our business since 1946. To serve you better, we are happy to make any alterations necessary to your hotel delivery order — whether it’s adding a new publication to your standing order or placing a short-term order for a guest.

Questions About Your Delivery

At Mitchell’sNY, we provide a timely response to every customer inquiry. If your order was not delivered, or has arrived wet or damaged, contact our customer care team for immediate assistance. Our customer care department (800-662-2275) is open between 6 a.m. and 5 p.m. (Mondays through Fridays), 6 a.m. and 10 a.m. (Saturdays) and 6 a.m. and 11 a.m. (Sundays) to answer any questions you may have.

We Accomodate Short Term Orders

Is a guest staying with you temporarily for a business trip or vacation? We are happy to accommodate special requests for short term orders. We can also accomodate last minute guests checking in, to ensure all of your guests needs are met. With convenient and reliable service, Mitchell'sNY is the service of choice for hotels in NYC.

Changing or Adding to Your Order

If you wish to add a new publication to your daily delivery schedule, or to place a one-time beverage or magazine order for delivery, we are happy to accommodate your request. View our complete inventory of magazines and newspapers available for delivery.